The following information is provided in order that therapists and clients have a clear, mutual understanding of the business side of their work together. Of course, these policies are subject to some negotiation in hardship cases, and every attempt at flexibility will be made when they present a problem for a client. Please feel free to ask about anything that is unclear, and one is encouraged to ask for additional information and/or share any questions and concerns about these issues.

Fees

Fees vary by therapist. Please use the “Contact Us” page to request additional information for a therapist’s specific fee information.

All fees are payable at the time that services are rendered, unless other arrangements have been made; and all accounts should be paid in total at least monthly. Fees may increase periodically.

NOTE: It may be possible to be flexible in cases of financial hardship, in order to maintain the therapeutic relationship, while the client’s finances are reorganized.

Insurance

Some of our therapists accept insurance (CareFirst BlueCross BlueShield and Aetna), while others do not. To see if a therapist accepts your health insurance coverage, please visit the “Our Team” page. If a therapist does not accept your health insurance coverage, you will be responsible for paying directly for services rendered – and then seeking reimbursement from your insurance company. Any assistance needed in submitting bills, however, will be gladly offered.

Missed Appointments

Cancellations made less than 48 hours before the appointment will be billed at a 50% cancellation fee. Missed appointments (no-shows) will be billed at full rate. Please remain aware that cancellations and missed appointments must be paid out-of-pocket. Health insurance companies do not cover these circumstances.

DC Residents

Know Your Patient Rights to Treatment Under DC Law

The District has a very well-defined law regarding the minimum mental health coverage that insurers must provide and allow subscribers in order to conduct business in this jurisdiction. Briefly, the law provides:

Drug and Alcohol Abuse Benefits

• 12 days annually to “eliminate the intoxicating agent from the body”
• 28 days of inpatient or residential treatment per year
• 30 outpatient visits per year

Mental Illness Benefits

• 45 days per year for inpatient or residential care
• 40 outpatient visits per year to be covered at a minimum rate of 75%
• Subsequent outpatient visits for that year must be covered at 60%

Forms of Payment and Credit Cards

Cash, Check, Credit Card, and Zelle are all acceptable forms of payment.