FAQs

FAQs

What is therapy?

At Parkhurst Associates, we offer different types of therapy, including individual, couples, family, and group therapy. For a comprehensive breakdown of each type of therapy, check out: “How We Help.”

How do I find a therapist?

Finding a therapist that is right for you is important. We encourage you to review our therapists’ profiles and try to find a therapist with expertise in the area you are hoping to improve. You can find our therapists’ profiles by visiting the “Our Team” tab. If you’re unsure about one of our therapist’s expertise, then feel free to contact us!

How do I pay for therapy sessions?

Some of our therapists accept insurance (CareFirst BlueCross BlueShield and Aetna), while others do not. If you connect with one of our therapists that do accept your insurance, then we will manage all of the billing and follow-up with your carrier. We recommend checking in with your insurance company before the first session to see if you are responsible for any out-of-pocket expenses (i.e., copays, deductibles).

How can we have sessions?

Due to COVID-19, all of our therapists are available to provide teletherapy through a secure and private online platform. Additionally, some of our therapists are still conducting in-person sessions at our office locations.

How does it work? What do I have to do in sessions?

Because each person has unique presenting problems and goals, it will be different depending on the individual. Our therapists tailor their therapeutic approaches to your specific needs.

How long will it take?

Unfortunately, this is not possible to say in a general FAQs page. Everyone’s circumstances are unique and the length of time depends on your desire for personal development, your commitment, and the factors that are driving you to seek counseling in the first place.

Does what we talk about in therapy remain confidential?

Yes. All client information is confidential and will not be released to any third party except at the specific, written request of the client. This includes release of the information that a particular person is, or is not, a client. The only exception to this policy would occur if nondisclosure would directly jeopardize the life or safety of the client or others. Additionally, with your consent, we will disclose diagnostic information to health insurance providers for reimbursement. Our confidentiality requirements are in compliance with HIPAA.

This all sounds good. How do I start?

Great! Reach out to us via the “Appointment Request” or “Contact Us” button and complete the requested information. We will do our best to respond and connect you to a therapist in a timely fashion. Then, a therapist will reach out to you directly about how to complete intake documents on our online platform – and scheduling your first appointment.

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